Shipping Information

Last updated: August 29, 2025

Thank you for shopping with Luizas’ Boutique. Below is our shipping policy to help you understand how and when you will receive your order.

Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

We are offering Free Standard Shipping.

EU: Most orders are delivered within 3-8 business days from our European warehouses.

US: Most orders arrive in 5–12 business days. Some items, including made-to-order products, may take up to 3–4 weeks. Express shipping with DHL and FedEx is coming soon. Important Update: All deliveries to the US are currently on pause. Most carriers have stopped shipments from the EU due to new tariffs, customs changes, and the loss of the de minimis exemption. 

UK: Deliveries typically take 4–10 business days.

If there are any special shipping requirements or the need for expedited processing, please contact us at [email protected] and we will gladly accommodate your request.

Shipping charges for your order will be calculated and displayed at checkout.

Order Issues & Delays

If your order is delayed, lost, or arrives damaged, please contact us at [email protected].

We are not liable for shipping delays caused by carriers, weather, or customs.

Returns & Exchanges

For details about returns and exchanges, please refer to our Refund and Returns Policy

Contact Us

If you have any questions about your order or shipping, feel free to contact us at [email protected]